Privacy Policy, Cookie Policy

NHK Spring Co., Ltd. and NHK Spring Group companies (collectively, the “Company”) believe that one of our most important responsibility is to protect the personal information of all those who provide it to the Company.

The Company hereby establishes the “NHK Spring Group Privacy Policy”. In order to prevent the unauthorized use, divulgence, diversion, alteration, etc. of the personal information provided by customers to the Company, the Company takes appropriate security control measures in accordance with laws, regulations, guidelines, and the Company’s internal rules; and it shall commit itself to protecting the personal information that it holds.

Further, the Company shall provide all of its employees with education relating to appropriate handling of personal information and related matters, so that the protection of personal information will be fully ensured. 

1.    Collection of Personal Information

When the Company intends to collect personal information, it shall notify and announce the purpose of use in advance; and the Company shall collect personal information within the scope necessary to achieve the purpose of use. 

2.    Purpose of Use of Personal Information

The Company shall not use any personal information that it has collected beyond the extent necessary to fulfill the purpose of use, without the data subject’s consent. 

3.    Sharing Personal Information to a Third Party

The Company shall not disclose or share with a third party any personal information that it handles, except where:
•    the Company has obtained the data subject’s consent;
•    disclosure or provision is required by laws or regulations;
•    disclosure or provision is required in order to protect a natural person or legal person’s life, body, or property, and it is difficult to obtain the data subject’s consent;
•    disclosure or provision is especially necessary in order to improve public health or to promote sound development of children, and it is difficult to obtain the data subject’s consent;
•    it is necessary to cooperate with a national institute or a local government or a person consigned thereby in conducting affairs prescribed by laws and regulations, and obtaining the data subject’s consent may interfere with the conduct of those affairs;
•    the personal information is processed into statistical data in such a condition that makes it impossible to identify the data subject as a specific individual;
•    the personal information obtained pursuant to 1. above is provided to its external business contractors within the scope necessary to achieve the purpose of use that is notified or announced in advance; or
•    the personal information is jointly used pursuant to the provisions relating to joint use.

4.    Security Control Measures for Personal Information

In order to prevent improper or unauthorized access, use, disclosure, loss, alteration, or destruction of personal information, and to otherwise secure personal information, the Company has implemented measures in technical, physical, and organizational security practices, in addition to this Privacy Policy and Personal Information Protection Rules, etc. Further, the Company provides appropriate supervision and education of its external business contractors and employees who handle personal information. In case of handling personal information in foreign countries, the Company takes appropriate security control measures upon ascertaining personal information protection systems and related matters in these foreign countries. 

5.    Procedures to Make Inquiries About Personal Information or Request Correction, Deletion, etc. of Personal Information

If a customer wishes to make inquiries about his/her personal information, or to request correction or deletion, etc. of any of his/her erroneous personal information, please use the inquiry form on the Company’s website. Upon confirming that the inquiry has been made by the customer himself/herself, the Company shall disclose, correct or delete, etc., personal information within a reasonable period and scope.

Contact Information
If you wish to make an inquiry regarding this Privacy Policy or your personal information, please use the inquiry form on the Company’s website.

The Company shall regularly review and may amend this policy. In such a case, the amendment shall be effective upon being posted on this page.

Created: April 1, 2005
Revised: April 1, 2010
Revised: May 23, 2022
Revised: December 19, 2024

NHK Spring Co., Ltd.

1. Provision of information 
NHK Spring Co., Ltd. (hereinafter, "we,” “us,” “our,” or the “Company") processes customers’ information in accordance with current applicable laws and any laws that may replace them in the future.

The Company carries out information provision in accordance with laws and regulations regarding the processing of personal information. This document describes the bases on which we process personal information that you, as a customer, provide to us, or that we obtain about you from someone else. Please read the document well.

2. How we acquire your personal information
The Company may obtain information such as "Customer contact information", that you provide to us via website forms, emails, letters or other means.

In addition, we may receive information such as Customer contact information from other than the customer.

When you visit our website, we may automatically collect your access data such as cookies, access logs, and web beacons. For more information on the use of access data and how to turn off the collection of cookies, please see our Cookie Policy. 

3. Legal bases for the processing of personal data and purposes of processing
Where a legal basis is required for the processing of customers' personal information under data protection laws and regulations applicable to the Company's relationship with the customer, we will process such personal information based on one or more of the following legal bases:

(a)    Contract: Where it is necessary to process your personal information in order to fulfill a contract we have with you.

(b)    Legitimate interests: Where the processing of your personal information is necessary for the legitimate interests pursued by the Company or a third party, and your interests and fundamental rights do not supersede those interests.

(c)    Consent: Where the Company receives consent from the customers for the processing of their personal information. Please note that the withdrawal of consent will not affect the lawfulness of any processing that was carried out based on consent given prior to withdrawal.

(d)    Statutory obligation: Where the pertinent laws of the customer's country of residence require the Company to process personal information.

The Company will not use acquired personal information beyond the limits necessary to achieve the purpose of use without the customer's consent. Personal information acquired by the Company will be used for the following purposes:

(a)    Planning, research, development, quality improvement, sales, and sales of products and services handled by the Company, or providing information regarding these.

(b)    Answering and responding to inquiries, requests, and applications from customers.

(c)    Analyzing acquired information such as browsing history and providing information on products and services that match the customer's interests.

(d)    Use in the general recruitment operations of the Company.

(e)    Other purposes of use specified at the time of acquiring the personal information.

4. Disclosure and joint use of personal information with other parties
The Company may share customers' personal information with the following types of recipients:

(a)    Affiliated Companies: The Company may disclose customer’s personal information to affiliated companies.

(Joint use)
Under Japanese law, personal information may be shared as follows using the joint use framework of the Personal Information Protection Act.

 
(b)    Employees: The Company may disclose personal information to employees who have the authority and need to access personal information.

(c)    Service Providers: The Company may disclose personal information to third party service providers who perform specific services, such as IT service providers (including data servers and cloud service providers) and legal advisors.

5. Transfer of customers' personal information outside their country of residence
Your personal information may be transferred to and stored by third parties outside of your country of residence. When we transfer your personal information to a third party outside your country of residence, we will ensure that:

(a)    the region to which information is transferred assures us that there is an adequate level of protection regarding the rights and freedoms that data subjects have in their own country of residence with respect to their personal information;

(b)    the recipient has concluded a data transfer agreement with the Company, as required by the data protection laws of the customer's country of residence; and

(c)    the Company has taken any other measures required by the data protection laws of the customer's country of residence.

For more information about the protections afforded customers when personal information is transferred outside their country of residence, contact us using the contact information provided in Section 7, below.

6. Customer rights
As a customer, you have a number of statutory rights regarding your personal information held by the Company. These rights may vary depending on where you reside and the data protection laws applicable to your relationship with the Company, but typically include:

(a)    the right to obtain information about the processing of your personal information and the right to access the personal information we hold about you;

(b)    the right to request that we correct your personal information if it is inaccurate or incomplete;

(c)    in certain circumstances, the right to request to the Company that we erase your personal information;

(d)    in certain circumstances, the right to request to the Company that we limit the processing of your personal information; 

(e)    the right to lodge an objection with the Company regarding the processing of your personal information;

(f)    the right to receive your personal information in a structured, commonly used machine-readable format, and/or to request the Company to transfer that personal information directly to the recipient, to the extent technically feasible (so-called right to data portability); and

(g)    the right to withdraw your consent to the processing of your personal information at any time.
You may exercise your rights by contacting us using the contact information provided in Section 7 below. If you believe that your rights have been violated by the Company, you may also lodge a complaint with the competent data protection authority.

7. Contact details 
If you have any questions regarding this document, your rights, or any other matters related to the protection of your personal information, please contact us using the “contact form”.

NHK Spring Co., Ltd. (hereinafter referred to as "we,” “us,” “our,” or “the Company") uses cookies for the various purposes described in this Cookie Policy. 

Cookies are small files that are stored on your terminal device. Cookies set by the Company are called "first party cookies". We also use "third-party cookies", which are cookies from a domain different from the domain of the website you, the customer, are visiting, for the Company's advertising and marketing activities.  This type of cookie is used to determine whether your terminal device has ever connected to our website in the past. 

Cookies allow websites to identify your computer, but they do not collect any personally identifiable information such as your name, address, telephone number, or email address. 

You can prevent cookies from being saved using the Cookies Settings, which can be used on each page of this website. You can also prevent cookies from being saved on your terminal device by setting your browser to not accept cookies. 

For more information about cookies, including how to see what cookies have been set, please visit www.aboutcookies.org or www.allaboutcookies.org. Additionally, cookies stored on your terminal device can be deleted at any time by following the instructions for your browser or terminal device.

Cookies are divided into four categories depending on their function and intended use: "Essential cookies", "Performance cookies", "Functionality cookies" and "Targeting (marketing) cookies".

Essential cookies 

This type of cookie is necessary for the operation of the website and cannot be turned off in our systems. This type of cookie is typically only set in response to actions you take to request a service, such as setting your privacy preferences, logging in or filling out a form.

You can set your browser to block these cookies or warn you about them, but some sites may not work if you do so.

If the information processed in connection with Essential cookies constitutes personal data, the legal basis for such processing is our legitimate interests in operating the Company website.

This website uses the following Essential cookies.

Performance cookies

We use this type of cookie to count the number of visits and traffic sources in order to measure and improve the performance of the Company website. These types of cookies allow us to see which pages are the most and least popular and to see how our visitors navigate the Company website.

If you do not allow this type of cookie, we will not be able to know when you visited the Company website and will not be able to monitor its performance.

The information collected by this type of cookie is aggregated and generally cannot be linked to a specific individual. If the information processed with respect to Performance cookies constitutes personal data, the legal basis for such processing is the customer's consent.

This website uses the following Performance cookies.

Functionality cookies

This type of cookie improves the functionality and personalization of the website. This type of cookie is set by us or by such third party providers if we add their services to our pages.

If you do not allow this type of cookie, some or all of these services may not function properly.

If the information processed with respect to Functionality cookies constitutes personal data, the legal basis for such processing is the customer's consent.

This website uses the following Functionality cookies.

Targeting cookies

This type of cookie may be set through the Company site by our advertising partners. These types of cookies allow these companies to build a profile of your interests and show you relevant advertising on other sites.

This type of cookie does not directly store personal information, but it allows your browser and internet device to be uniquely identified. If you do not allow this type of cookie, you may be presented with advertising that is less targeted towards your interests.

The legal basis for processing personal data with regard to Targeting cookies is the customer's consent.

This website  uses the following Targeting cookies.

How Google Analytics uses cookies

This website uses Google's access analysis tool "Google Analytics" to ascertain customer visit status. Google Analytics uses cookies to collect, record, and analyze your visit history. Note that Google Analytics can be disabled by downloading and installing the "Google Analytics Opt-out Add-on" from Google's website and changing the add-on settings of your browser.     

How Hubspot uses cookies 

Hubspot links and analyzes acquired personal information such as customers' email addresses and site browsing history.

How YouTube uses cookies

YouTube is a video hosting and sharing platform owned by Google. 
YouTube collects user data through videos embedded in websites and integrates this with profile data from other Google services to display targeted advertisements to web visitors on its own and many other websites.

The collection of access logs

This website may collect information such as your IP address, host name, browser name used, date and time of visit, etc. in order to investigate how you use the website.

Web beacons

This website may use web beacons to investigate how customers use the website, but this does not involve the acquisition of any personally identifiable information such as your name, address, telephone number, or email address.

This Cookie Policy does not apply to the websites of any other companies.

This website may contain links to websites operated by other companies, but this Cookie Policy does not apply to the privacy practices of those websites. Also, please note that the Company cannot accept responsibility for said privacy practices. Regarding the handling of cookies, etc. at linked sites, please check the privacy policies and cookie policies of the linked sites.

Revisions to the Cookie Policy 

Please note that, in order to improve the usability and user experience of visitors to the Company website, we may change the cookies we use from time to time. Therefore, we recommend that you regularly check the list of cookies used. This Cookie Policy was last updated on December 19, 2024.